Returns & Refunds

REFUND & RETURN POLICY

We offer a money back guarantee on items for up to 30 days. Exclusions apply to items such as creams, lotions, or any other liquid or perishable items. We are not able to be restock them and therefore they are not able to offer returns even if the package is unopened. Please contact support@viraldeal.com for more information on your refund request. If your order arrived damaged, please attach photos for proof so we can make it right for you as soon as possible.

Once your return is received and inspected we will issue the refund. Shipping costs are non-refundable. 

 

ORDER CANCELLATION POLICY

Due to the nature of our viral products and high social media demand, our manufacturer starts processing orders immediately after being placed. Please understand that any order cancellations are unable to be made due to this reason. We may still be able to edit your address however if you email us in time.